OK, I know I've been a bit of a broken record on Rapids FO screw-ups, and at times I've been overly and possibly unfairly harsh on them. This time though, not so much. Today's email to season ticket holders had the spreadsheet of season ticket holders accidentally attached. That spreadsheet includes the names, emails, phone numbers, number of seats, total cost, amount paid, and amount still due for apparently every season ticket holder. The Rapids clearly recognized their mistake as 18 minutes later they sent a recall for the original email, then 6 minutes after that sent out the email again, this time without the attachment. However the re-send did not mention the mistake or apologize for it. Bad enough that they mailed the information to everyone, but to recognize the mistake and just hope nobody noticed? Pretty poor customer service.